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Our products are RoHS compliant

About Us

Formed in 2005 by a management team with over 75 years of combined experience to supply a niche market, RCL is a specialist distributor and manufacture of high quality Fibre Optic and Data Networking products. We work closely with leading manufactures from around the world to provide our customers with the solutions to meet their needs.

Located conveniently in Swindon, Wiltshire on the M4 corridor just one hour from Heathrow airport and Southampton docks our strength lies in our ability to supply products cost effectively and on lead times to meet our client’s demands. We achieve this with an extremely efficient supply chain ensuring our shipments flow smoothly and economically across a network of global logistic channels bringing the product to the UK as quickly and cost effectively as possible.

Our global suppliers include ADC Krone, Adder, Brand Rex, Fluke, Mita, Optral and Tyco as well as leading manufacturers in China, India , Israel, Italy and Korea who between them help us to provide one of the most comprehensive and exciting ranges of Fibre and Copper solutions available in the industry today. We hold significant stocks of all standard items at our warehouse facility and will stock non-standard items against customer scheduled orders to provide a next day delivery service wherever possible.

RCL also manufactures bespoke and an industry standard cable assembly, providing a rapid response for our customers from one off specials to large production runs. All cables are 100% tested on state of the art test equipment to ensure conformity to industry standards.

Shipping Charges

- UK Mainland 2/3 Day @ £7.50 (exc VAT) £8.81 (inc VAT)
- UK Mainland Next Day @ £9.50 (exc VAT) £11.16 (inc VAT)
- UK Mainland Pre 1200 @ £18.00 (exc VAT) £21.15 (inc VAT)
- UK Mainland Pre 1030 @ £25.00 (exc VAT) £29.37 (inc VAT)
- UK Mainland Pre 0900 @ £35.00 (exc VAT) £41.12 (inc VAT)
- UK Mainland Saturday Delivery @ £30.00 (exc VAT) £35.25 (inc VAT)
- Northern Ireland (2/3 Day Service) @ £15.50 (exc VAT) £18.21 (inc VAT)
- Scottish Highlands (up to 10 Kg) @ £18.50 (exc VAT) £21.73 (inc VAT)
(IV3-IV40, IV52-IV54, IV63, KW1-KW14, PA20-PA40, PH19-PH40, PH50. Not guaranteed next day)
- Isle of Man, Channel Islands & Scottish Islands (up to 10 Kg) @ £23.00 (exc VAT) £27.02 (inc VAT)
(Isle of Man, Channel Islands & all HS, IV41-IV51, IV55-56,KA27, KA28, KW15- KW17, PA41, PA42-PA49, PA60, PA61, PA62-PA76, PA77, PA78, PH41, PH42, PH43, PH44, All ZE. Not guaranteed next day)

We use Business Post for next day, pre 12 and other timed services. Order cut off time for next day delivery is 5:00 PM. Next day delivery is next working day (Monday - Friday).

Terms

Terms & Conditions For Transactions With Individuals/Consumers

(Trade customers may request our full B2B Trade Terms & Conditions by sending an e-mail to sales@rclglobal.co.uk).

Statutory Rights

In accordance with Consumer Law, you have the right to withdraw from your purchase of an item within seven working days after the date the item is delivered and be provided with a full refund for the product within 30 days of its return. This is termed as a ‘Cooling Off Period’. There are however special cases for certain products and services where these rights are not applicable.

We are unable to accept such a cancellation of contract under the following conditions:
1. Items are returned incomplete, without original packaging etc.
2. Items have suffered physical damage whilst in your possession.
3. Items or are of a digital nature (such as software) and the items have been unsealed.

In addition ‘special services’ such as priority delivery, custom configuration or manufacture of products are not refundable under this policy.

To cancel your purchase under the ‘Cooling Off Period’, please complete the delivery slip that accompanied your items, giving the reason for return as ‘Contract Cancellation. Please package the item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date it was delivered to you. We would recommend using a suitable guaranteed and insured delivery service such as a Courier or Royal Mail Special Delivery. You are responsible for return delivery costs. Should the item not arrive within this period, be incomplete, damaged or inadequately packed, we will not be able to accept the return under the conditions of the ‘Cooling Off Period’ and items will be returned at your cost.

The Return Address Is:
- RCL Connectors & Cables Ltd
- Unit 11 Star West
- Westmead Industrial Estate
- Swindon
- SN5 7SW

Details of your rights under the ‘Cooling Off Period’ can be found at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling

Faulty Items

Should you discover that delivered items are faulty, please contact us to obtain a Returns Authorisation Number either via email to sales@rclglobal.co.uk or telephone 01793 644899. Should an item be considered dead on arrival (DOA) (faulty within 7 working days of delivery) we will pay reasonable postage costs for its return. Returned items that are found not to be faulty after testing will be returned to you. A £15 plus VAT inspection change will be levied together with postage costs for return of the item. You will be responsible for the costs of returning items that are found to be faulty outside of the DOA period. Such returns may be to us or direct to the manufacturer depending on the individual manufacturer’s warrantee agreement. We cannot accept the return of faulty items without a valid Returns Authorisation Number. Such items will be returned at your cost without inspection.
<b>About Us</b>
<br><br>
Formed in 2005 by a management team with over 75 years of combined experience to supply a niche market, RCL is a specialist distributor and 
manufacture of high quality Fibre Optic and Data Networking products. We work closely with leading manufactures from around the world to provide 
our customers with the solutions to meet their needs.
<br><br>
Located conveniently in Swindon, Wiltshire on the M4 corridor just one hour from Heathrow 
airport and Southampton docks our strength lies in our ability to supply products cost effectively and on lead times to meet our client’s demands. 
We achieve this with an extremely efficient supply chain ensuring our shipments flow smoothly and economically across a network of global logistic 
channels bringing the product to the UK as quickly and cost effectively as possible.
<br><br>
Our global suppliers include ADC Krone, Adder, Brand Rex, Fluke, Mita, Optral and Tyco as well as leading manufacturers in China, India , Israel, 
Italy and Korea who between them help us to provide one of the most comprehensive and exciting ranges of Fibre and Copper solutions available in 
the industry today. We hold significant stocks of all standard items at our warehouse facility and will stock non-standard items against customer 
scheduled orders to provide a next day delivery service wherever possible.
<br><br>
RCL also manufactures bespoke and an industry standard cable assembly, 
providing a rapid response for our customers from one off specials to large production runs. All cables are 100% tested on state of the art test 
equipment to ensure conformity to industry standards.
<br><br>
<b>Shipping Charges</b>
<br><br>
- UK Mainland 2/3 Day @ £7.50 (exc VAT) £8.81 (inc VAT)
<br>
- UK Mainland Next Day @ £9.50 (exc VAT) £11.16 (inc VAT)
<br>
- UK Mainland Pre 1200 @ £18.00 (exc VAT) £21.15 (inc VAT)
<br>
- UK Mainland Pre 1030 @ £25.00 (exc VAT) £29.37 (inc VAT)
<br>
- UK Mainland Pre 0900 @ £35.00 (exc VAT) £41.12 (inc VAT)
<br>
- UK Mainland Saturday Delivery @ £30.00 (exc VAT) £35.25 (inc VAT)
<br>
- Northern Ireland (2/3 Day Service) @ £15.50 (exc VAT) £18.21 (inc VAT)
<br>
- Scottish Highlands (up to 10 Kg) @ £18.50 (exc VAT) £21.73 (inc VAT)
<br>
(IV3-IV40, IV52-IV54, IV63, KW1-KW14, PA20-PA40, PH19-PH40, PH50. Not
guaranteed next day)
<br>
- Isle of Man, Channel Islands & Scottish Islands (up to 10 Kg) @ £23.00 (exc VAT) £27.02 (inc VAT)
<br>
(Isle of Man, Channel Islands & all HS, IV41-IV51, IV55-56,KA27, KA28, KW15-
KW17, PA41, PA42-PA49, PA60, PA61, PA62-PA76, PA77, PA78, PH41, PH42, PH43,
PH44, All ZE. Not guaranteed next day)
<br><br>
We use Business Post for next day, pre 12 and other timed services.
Order cut off time for next day delivery is 5:00 PM.
Next day delivery is next working day (Monday - Friday).
<br><br>
<b>Terms</b>
<br><br>
Terms & Conditions For Transactions With Individuals/Consumers
<br><br>
(Trade customers may request our full B2B Trade Terms & Conditions by sending an e-mail
to sales@rclglobal.co.uk).
<br><br>
Statutory Rights
<br><br>
In accordance with Consumer Law, you have the right to withdraw from your purchase of an item within seven working days
after the date the item is delivered and be provided with a full refund for the product within 30 days of its return. This is termed
as a ‘Cooling Off Period’. There are however special cases for certain products and services where these rights are not
applicable.
<br><br>
We are unable to accept such a cancellation of contract under the following conditions:
<br>
1. Items are returned incomplete, without original packaging etc.
<br>
2. Items have suffered physical damage whilst in your possession.
<br>
3. Items or are of a digital nature (such as software) and the items have been unsealed.
<br><br>
In addition ‘special services’ such as priority delivery, custom configuration or manufacture of products are not refundable under
this policy.
<br><br>
To cancel your purchase under the ‘Cooling Off Period’, please complete the delivery slip that accompanied your items, giving
the reason for return as ‘Contract Cancellation. Please package the item securely and send it to us with the delivery slip so that
we receive it within seven working days of the day after the date it was delivered to you. We would recommend using a suitable
guaranteed and insured delivery service such as a Courier or Royal Mail Special Delivery. You are responsible for return
delivery costs. Should the item not arrive within this period, be incomplete, damaged or inadequately packed, we will not be able
to accept the return under the conditions of the ‘Cooling Off Period’ and items will be returned at your cost.
<br><br>
The Return Address Is:
<br>
- RCL Connectors & Cables Ltd
<br>
- Unit 11 Star West
<br>
- Westmead Industrial Estate
<br>
- Swindon
<br>
- SN5 7SW
<br><br>
Details of your rights under the ‘Cooling Off Period’ can be found at:
http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling
<br><br>
Faulty Items
<br><br>
Should you discover that delivered items are faulty, please contact us to obtain a Returns Authorisation Number either via email 
to sales@rclglobal.co.uk or telephone 01793 644899. Should an item be considered dead on arrival (DOA) (faulty within
7 working days of delivery) we will pay reasonable postage costs for its return. Returned items that are found not to be faulty
after testing will be returned to you. A £15 plus VAT inspection change will be levied together with postage costs for return of the
item. You will be responsible for the costs of returning items that are found to be faulty outside of the DOA period. Such returns
may be to us or direct to the manufacturer depending on the individual manufacturer’s warrantee agreement.
We cannot accept the return of faulty items without a valid Returns Authorisation Number. Such items will be returned at your
cost without inspection.
RCL Connectors & Cables Ltd registered in England - Unit 11, Star West, Westmead Drive, Westlea, Swindon, Wiltshire SN5 7SW
© 2018 RCL Connectors & Cables Ltd - All Rights Reserved